FAQ

A showcase website presents your business, services, portfolio and contact details. Its main purpose is to increase your online visibility and generate enquiries or quote requests.

An e-commerce website allows you to sell products or services directly online. It typically includes a product catalogue, shopping cart, online payment methods and an order management system.

The right choice depends on your goals, your business activity and how you want to grow your business.

A professional website allows your business to be visible online, showcase its services and build credibility with customers. It acts as a digital storefront accessible 24/7, allowing visitors to discover your business, explore your services and contact you at any time.

It is also an essential tool for improving your visibility on Google, attracting new customers and standing out from the competition.

The cost of a website depends on several factors: the type of website, the number of pages, the desired features, the level of customization and your business’s specific needs.

A simple showcase website does not require the same amount of work as an e-commerce store or a website with advanced features.

At Expression Digitale, every project is tailored to your needs, with a personalized proposal and a quote adapted to your requirements and budget. Contact us to discuss your project and receive an estimate.

Yes! Websites built with WordPress allow you to manage and edit many elements yourself, including text, images, blog posts, products and other content.

Once your website is delivered, you will have access to its administration dashboard. This allows you to update your content without having to rely on a developer every time.

We can also guide you through using your website so you can manage everyday updates independently.

Absolutely! Starting from scratch is not always necessary to improve a website.

We can work on an existing website to modernize its design, improve navigation, optimize its mobile display, update its content or strengthen its search engine optimization (SEO).

Depending on the website’s technical condition and your goals, we can offer a partial or complete redesign to give it a fresh new look and better meet your business needs.

Yes! All the websites we design are built to be responsive, meaning they adapt to different screen sizes, including computers, tablets and smartphones.

The layout, images, text and navigation elements are adjusted to provide a smooth and intuitive browsing experience, regardless of the device being used.

A mobile-friendly website is also important for Google search rankings and the overall user experience.

Yes! You are free to choose your own web hosting provider and domain name. We mainly work with Infomaniak, GoDaddy and Hostinger, which we know well and can recommend based on your needs.

If you already have a hosting plan with another provider, we can also work with it, provided it is technically compatible with your project.

However, our technical support for hosting and server-related issues is limited to the platforms we are familiar with. If an issue arises with a third-party hosting provider, you will need to contact their technical support team directly. We cannot guarantee the resolution of problems related to their infrastructure or services.

Creating an online store allows you to showcase your products and sell them directly on the Internet, without being limited to a physical retail location.

At Expression Digitale, we design customized e-commerce stores using WordPress and WooCommerce. We set up a product catalogue, detailed product pages, a shopping cart, an order process and the features needed to manage your business.

Each store is designed around your products, your business goals and your target customers to provide a solution tailored to your business.

Yes! An online store can integrate different secure payment methods to allow your customers to pay for their purchases directly on your website.

Depending on your country, business activity and available solutions, you can offer credit or debit card payments, PayPal or other compatible payment providers.

We can help you choose and configure the payment solution best suited to your online store. Transaction fees and any subscription fees charged by payment providers remain your responsibility.

Yes! WooCommerce allows you to create online stores with large product catalogues containing numerous products, categories and product references.

You can also implement search and filtering features to help your customers quickly find the items they are looking for.

For more complex catalogues, we can include specific features such as searches by product reference, filters by product specifications, product compatibility or category-based organization.

The store’s structure is designed around your product volume, management requirements and the shopping experience you want to offer your customers.

Outsourced data entry involves delegating the collection, entry, updating or organization of your information and documents to an external service provider.

This solution allows businesses, freelancers and associations to save time, reduce their administrative workload and focus on their core activities.

At Expression Digitale, we offer data entry, updating, transfer and verification services tailored to your needs and work tools.

Yes! We can extract and transfer information from a PDF document into an Excel file or another format suited to your needs.

This can include contact lists, tables, inventories, product catalogues or databases.

Depending on the structure and quality of the original document, the information may require verification or manual data entry to ensure an accurate, consistent and usable result.

Yes! We offer verification and quality control services to identify errors, inconsistencies, missing information or duplicates in your documents and databases.

Depending on the nature of your project, this may include comparing multiple files, verifying references, checking lists or standardizing information.

This work helps improve the reliability and quality of your data while making it easier to use.

You don’t need to commit to ongoing support to use our services.

We offer both one-time projects and regular assignments, depending on your workload and needs.

Whether you need to update an Excel file, enter a data list, transfer information or reorganize your documents, we review your request and propose a solution tailored to your needs.

The confidentiality of your documents and information is an essential part of our collaboration.

Files provided as part of an assignment are used solely to carry out the agreed tasks. We take care to restrict access, work with diligence and never share your information with third parties without authorization.

We also recommend sharing only the data necessary to complete the service and removing any sensitive information that is not essential.

For projects involving personal or confidential data, specific confidentiality agreements can be established in advance.

Yes! We can assist you with the writing and wording of professional correspondence tailored to your situation and intended recipient.

This may include business letters, requests for information, customer responses, administrative correspondence or various types of professional letters.

We make sure to adapt the tone, structure and vocabulary to ensure your communications are clear, consistent and professional.

Yes! We offer document formatting and structuring services to improve the presentation and readability of your documents.

This may include reports, presentations, administrative documents, information sheets, forms or materials intended for your clients.

We focus on content organization, information hierarchy, typography and overall presentation to create well-structured, visually consistent and easy-to-read documents.

We can proofread your documents and correct spelling, grammar, sentence structure and wording.

We can also rewrite specific sections to make your texts more fluent, clearer and better suited to your audience or objectives.

Our goal is to preserve the meaning of your message while improving its overall quality, readability and professionalism.

Yes! We offer remote assistance to help you manage your professional email communications.

Depending on your needs, this may include sorting and organizing your inbox, filing messages, following up on requests and preparing replies to your contacts.

Our goal is to save you time and make it easier to manage your professional correspondence.

Yes! We can assist you with managing messages received through your professional social media accounts.

This may include reviewing private messages, sorting enquiries, following up on customer questions and preparing replies tailored to your business.

This support helps ensure that customer enquiries don’t go unanswered and allows you to maintain professional communication with your online community.

Yes! You can outsource certain customer service tasks to help manage enquiries and communication with your customers more efficiently.

At Expression Digitale, we offer remote support focused on written and digital communications, including email management, handling routine enquiries, monitoring private messages on social media and preparing replies tailored to your business.

Our support does not include telephone customer service or phone answering services. We work exclusively through digital communication channels.

Assignments are defined in advance according to your business operations, needs and the guidelines you wish to establish.

Both options are available! You can work with Expression Digitale on a one-time project or arrange ongoing support depending on your needs.

One-time assistance can be useful for handling a specific volume of messages, organizing an email inbox or addressing a particular task.

Ongoing support helps ensure consistent communication management and allows you to delegate certain digital tasks over time.

We adapt our services to your business operations and workload.

Our digital and administrative support services can be provided entirely remotely.

Whether you are a freelancer, business owner or association manager, you can delegate tasks to us without any geographical limitations.

Communication, document sharing and task follow-ups are all handled online, making collaboration simple and convenient.

Expression Digitale’s services are designed for businesses, SMEs, freelancers, business owners and associations looking to increase their visibility, improve their communication or simplify their day-to-day operations.

Whether you are launching a new business, looking to modernize your brand image or seeking support with specific digital and administrative tasks, we offer solutions tailored to your needs and goals.

We work with a wide range of professionals and organizations, including freelancers, small and medium-sized businesses (SMEs), business owners, retailers and associations.

Since every organization has its own goals and constraints, we tailor our services to your business activities, needs and resources.

Our services are provided exclusively remotely. We work with clients in Piedras Negras, Coahuila, Mexico, and Eagle Pass, Texas, USA, as well as in other regions and countries.

This approach allows us to collaborate with professionals without geographical limitations while providing personalized support for every project.

All our services are provided remotely. We work with clients in different cities and countries without requiring in-person meetings.

Communication, meetings, document sharing and project follow-ups are all handled online, allowing for flexible collaboration tailored to your business needs.

Yes! Our different services can be combined to address several needs within a single project.

For example, we can create your brand identity, design your website, optimize its search engine visibility (SEO) and assist you with creating your digital materials.

This comprehensive approach helps ensure consistent communication and gives you a single point of contact for several aspects of your business development.

Every project is different, and we aim to offer solutions tailored to your needs, priorities and budget.

Depending on your goals, certain features or services can be prioritized and developed progressively.

Our approach focuses on practical, relevant and scalable solutions rather than standardized services that may not necessarily suit your business.

We can continue supporting you after your project has been delivered, particularly with adjustments, updates and ongoing technical support for your website.

Depending on the services provided, we also offer maintenance, assistance and support to help you keep your digital tools up to date and evolving.

Post-delivery services are defined according to the work included in your original quote or can be covered by an additional proposal if needed.