{"id":29261,"date":"2023-10-05T13:15:09","date_gmt":"2023-10-05T11:15:09","guid":{"rendered":"https:\/\/digitale.the-expression.ch\/?page_id=29261"},"modified":"2026-03-25T21:00:34","modified_gmt":"2026-03-25T20:00:34","slug":"support","status":"publish","type":"page","link":"https:\/\/expression-digitale.com\/en\/support\/","title":{"rendered":"Support"},"content":{"rendered":"

[et_pb_section fb_built=”1″ admin_label=”section” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_row admin_label=”row” _builder_version=”4.16″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”][et_pb_column type=”4_4″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text admin_label=”Text” _builder_version=”4.22.2″ background_size=”initial” background_position=”top_left” background_repeat=”repeat” global_colors_info=”{}”]<\/p>\n

assistance<\/h1>\n

 <\/p>\n

[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=”1_2,1_2″ module_class=”mt-50″ _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”1_2″ _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_text _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

Controlling your computer<\/h2>\n

<\/span><\/p>\n

Via Teamviewer to help you.<\/span><\/p>\n

[\/et_pb_text][et_pb_button button_url=”https:\/\/www.teamviewer.com\/fr\/telechargement-automatique-de-teamviewer\/” url_new_window=”on” button_text=”Download Teamviewer automatically” _builder_version=”4.22.2″ _module_preset=”default” custom_button=”on” button_text_size=”14px” button_text_color=”#000000″ button_bg_color=”#FFFFFF” button_border_width=”0px” button_border_radius=”0px” button_font=”|700|||||||” button_icon=”||fa||900″ button_icon_color=”#000000″ custom_margin=”||17px|||” custom_padding=”6px|0px|6px|0px|false|false” box_shadow_style=”preset4″ box_shadow_horizontal=”0px” box_shadow_vertical=”1px” box_shadow_color=”#000000″ locked=”off” global_colors_info=”{}”][\/et_pb_button][et_pb_button button_url=”mailto:hello@expression-digitale.com” url_new_window=”on” button_text=”Request session code” _builder_version=”4.27.5″ _module_preset=”default” custom_button=”on” button_text_size=”14px” button_text_color=”#000000″ button_bg_color=”#FFFFFF” button_border_width=”0px” button_border_radius=”0px” button_font=”|700|||||||” button_icon=”||fa||900″ button_icon_color=”#000000″ custom_margin=”||50px||false|false” custom_padding=”6px|0px|6px|0px|false|false” hover_enabled=”0″ box_shadow_style=”preset4″ box_shadow_horizontal=”0px” box_shadow_vertical=”1px” box_shadow_color=”#000000″ locked=”off” global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_button][\/et_pb_column][et_pb_column type=”1_2″ _builder_version=”4.22.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_blurb title=”THE STEPS” icon_placement=”left” _builder_version=”4.22.2″ _module_preset=”default” header_font=”|800|||||||” image_icon_custom_margin=”-5px||||false|false” image_icon_custom_padding=”||||false|false” custom_margin=”||||false|false” custom_padding=”||||false|false” global_colors_info=”{}”]<\/p>\n

If automatic download does not work<\/em><\/p>\n

[\/et_pb_blurb][et_pb_blurb title=”0. Go to Teamviewer website” use_icon=”on” font_icon=”||fa||900″ icon_color=”#000000″ icon_placement=”left” image_icon_width=”12px” _builder_version=”4.22.2″ _module_preset=”default” image_icon_custom_margin=”3px|||7px|false|false” locked=”off” global_colors_info=”{}”]<\/p>\n

To the site<\/a><\/p>\n

[\/et_pb_blurb][et_pb_blurb title=”1. Choose your operating system” use_icon=”on” font_icon=”||fa||900″ icon_color=”#000000″ icon_placement=”left” image_icon_width=”12px” _builder_version=”4.22.2″ _module_preset=”default” image_icon_custom_margin=”3px|||7px|false|false” locked=”off” global_colors_info=”{}”][\/et_pb_blurb][et_pb_blurb title=”2. TeamViewer QuickSupport” use_icon=”on” font_icon=”||fa||900″ icon_color=”#000000″ icon_placement=”left” image_icon_width=”12px” _builder_version=”4.22.2″ _module_preset=”default” image_icon_custom_margin=”3px|||7px|false|false” locked=”off” global_colors_info=”{}”]<\/p>\n

Click on download<\/p>\n

[\/et_pb_blurb][et_pb_blurb title=”THE STEPS” icon_placement=”left” _builder_version=”4.22.2″ _module_preset=”default” header_font=”|800|||||||” image_icon_custom_margin=”-5px||||false|false” image_icon_custom_padding=”||||false|false” custom_margin=”||||false|false” custom_padding=”||||false|false” global_colors_info=”{}”]<\/p>\n

After downloading <\/em><\/p>\n

[\/et_pb_blurb][et_pb_blurb title=”4. Go to downloaded files” use_icon=”on” font_icon=”||fa||900″ icon_color=”#000000″ icon_placement=”left” image_icon_width=”12px” _builder_version=”4.22.2″ _module_preset=”default” image_icon_custom_margin=”3px|||7px|false|false” locked=”off” global_colors_info=”{}”]<\/p>\n

Unzip the file ( double-click on the file name: TeamviewerQS )<\/p>\n

[\/et_pb_blurb][et_pb_blurb title=”5. Double-click on the application ” use_icon=”on” font_icon=”||fa||900″ icon_color=”#000000″ icon_placement=”left” image_icon_width=”12px” _builder_version=”4.22.2″ _module_preset=”default” image_icon_custom_margin=”3px|||7px|false|false” locked=”off” global_colors_info=”{}”][\/et_pb_blurb][et_pb_blurb title=”6. Request a session code” use_icon=”on” font_icon=”||fa||900″ icon_color=”#000000″ icon_placement=”left” image_icon_width=”12px” _builder_version=”4.27.5″ _module_preset=”default” image_icon_custom_margin=”3px|||7px|false|false” hover_enabled=”0″ locked=”off” global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

hello@expression-digitale.com<\/a><\/p>\n

Then enter the code in the application and wait<\/p>\n

[\/et_pb_blurb][et_pb_blurb title=”7. Click on Join” use_icon=”on” font_icon=”||fa||900″ icon_color=”#000000″ icon_placement=”left” image_icon_width=”12px” _builder_version=”4.22.2″ _module_preset=”default” image_icon_custom_margin=”3px|||7px|false|false” locked=”off” global_colors_info=”{}”]<\/p>\n

& don’t touch anything else, I’m taking over<\/p>\n

[\/et_pb_blurb][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

assistance  Controlling your computer Via Teamviewer to help you. If automatic download does not workTo the siteClick on download After downloading Unzip the file ( double-click on the file name: TeamviewerQS )hello@expression-digitale.com Then enter the code in the application and wait& don’t touch anything else, I’m taking over<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-29261","page","type-page","status-publish","hentry"],"aioseo_notices":[],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/expression-digitale.com\/en\/wp-json\/wp\/v2\/pages\/29261","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/expression-digitale.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/expression-digitale.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/expression-digitale.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/expression-digitale.com\/en\/wp-json\/wp\/v2\/comments?post=29261"}],"version-history":[{"count":26,"href":"https:\/\/expression-digitale.com\/en\/wp-json\/wp\/v2\/pages\/29261\/revisions"}],"predecessor-version":[{"id":34571,"href":"https:\/\/expression-digitale.com\/en\/wp-json\/wp\/v2\/pages\/29261\/revisions\/34571"}],"wp:attachment":[{"href":"https:\/\/expression-digitale.com\/en\/wp-json\/wp\/v2\/media?parent=29261"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}